Brand Questions let you fine-tune your agent’s answers so it stays consistent, accurate, and aligned with your business identity. By keeping them updated, you ensure that every response sounds like your brand and uses the latest information.
1 Open Brand Questions
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Go to MC Intelligence → Edit Brand Questions.
2 Open your Google Doc
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Click the provided link to open your personal Google Doc file. This document contains the brand-related questions you answered during setup.
3 Update your answers
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Review the questions and update any answers you want to refine. Fill in any you may have skipped earlier.
Tip: Keep answers short, direct, and written in your brand’s tone of voice. This helps your agent respond naturally and consistently.
4 Save changes
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Return to MisterChatter and click Done. All updates are applied immediately.
Why It Matters #
Keeping your Brand Questions updated ensures:
- Accurate information so clients always get the right facts.
- Consistent brand voice across every interaction.
- Stronger trust by showing reliability and professionalism.
Our support team is ready to answer all your questions and help you get started! Contact us now through our support on Telegram:
