MC Intelligence (Your Agent’s Brain & Controls)

MC Intelligence is the control center for your MisterChatter agent. Think of it as the agent’s brain and dashboard where you manage its knowledge, personality, and interaction rules. From here, you ensure that every conversation your agent has is accurate, consistent, and aligned with your brand.

• Keeps your agent smart by updating the knowledge base with documents, guides, FAQs, and policies.
• Maintains brand voice by letting you refine answers through brand-specific questions.
• Drives engagement by configuring welcome messages, instant replies, and follow-up prompts.
• Re-engages clients with automated reminders for inactive users.
• Tracks activity so you can monitor client conversations and engagement trends.

What You Can Manage in MC Intelligence #

Brain Files #

Upload and update documents, guides, policies, and FAQs. These files act as your agent’s knowledge base, ensuring answers are accurate and tailored to your business.

Brand Questions #

Also called Edit Questions, this section lets you fine-tune or overwrite specific answers. Perfect for clarifying complex topics or making sure responses match your brand’s tone.

MC Messages #

Set up the three key messages that shape user interactions:

• Start Message – greets users when they first tap /start.
• Instant Message – acknowledges the first message from a user.
• Conversation Starter Message – re-engages users after a delay.

Automated Reminders #

Schedule follow-up messages to re-engage clients who haven’t interacted in a while, keeping conversations active.

Your Clients #

View a list of your clients with recent activity insights. This helps you understand who is engaging, how often, and where improvements may be needed.

Summary #

MC Intelligence is the central hub where you bring all the pieces together: knowledge, branding, engagement, and client insights. By using it effectively, your MisterChatter agent becomes smarter, more reliable, and more aligned with your business goals.