Start Message

The Start Message is the very first interaction a user has with your MisterChatter agent. Think of it as your agent’s virtual handshake. It welcomes users, sets expectations, and introduces your services or personality. A well-crafted Start Message not only builds trust but also captures interest and directs users to their next step.

When It Appears #

The Start Message is sent automatically as soon as a user taps /start when interacting with your agent on Telegram.

Where to Find It #

MC Intelligence → MC Messages → Start Message → Add

Key Details #

• Formatting support: Start Messages support Telegram HTML for text styling and links.
• Flexibility: You can create multiple Start Messages and select which one should be active.
• Brand consistency: Keep your tone, style, and voice aligned with your business identity.
  

How to Add a Start Message in MisterChatter #

1. Navigate to MC Intelligence → MC Messages → Start Message → Add.
2. Enter your message. Use supported HTML if you want to format text or add links.
3. Save your message.
4. Select the message you want to mark as Active.
   

Example

<b>Welcome to MisterChatter!</b>
We’re glad to have you here.

<i>Tip:</i> Use the menu below to explore features.
<a href="https://example.com/help">Click here for help</a>

This example greets the user warmly, gives a small tip to guide them, and provides a link for further help.

Best Practices

• Keep it simple: Start with a short, friendly greeting.
• Add value immediately: Suggest a first action or share helpful info.
• Use formatting wisely: Bold or italicize important words, and use links for resources instead of long explanations.
• Test variations: Try different tones or structures and check which one resonates best with your users.

Telegram HTML Formatting Guide (Supported Tags) #

preformatted block

Note: Telegram does not support <br> in agent messages. Use \n for line breaks inside your string content.